Privacy Policy

Privacy Policy for ZainClicks

Effective Date: December 27, 2024

At ZainClicks, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, protect, and share personal data, and outlines your rights regarding your personal information. This policy applies to users of zainclicks.com (the “Website”) and all services provided by ZainClicks (the “Services”).

By using our Website or Services, you agree to the terms of this Privacy Policy. Please read this policy carefully.

1. Data Controller and Contact Information

Business Name: ZainClicks
Website: zainclicks.com
Address: Kozhikode, Kerala, India
Email: [email protected]
Phone: +974 30364253

As the data controller, we are responsible for the processing of your personal data.

2. Data Collection

We collect personal data from you when you use our Website and Services. This data may include:

  • Personal Identification Information: Name, email address, phone number, business details.
  • Technical Data: IP address, browser type and version, device information, and location data.
  • Usage Data: Information about how you interact with our Website, including pages viewed, time spent on pages, and referral sources.
  • Transaction Data: Payment and billing information when you purchase our Services.
  • Communications Data: Any correspondence or queries you send to us through email, forms, or chat.

3. Purpose of Data Collection

We collect and process personal data for the following purposes:

  • To provide and manage the Services you request, such as digital marketing and website building services.
  • To improve, personalize, and optimize our Website and Services for your experience.
  • To process payments for the Services you purchase.
  • To communicate with you regarding your queries, requests, and account-related information.
  • To send marketing and promotional content (where you have consented to receive such communications).
  • To comply with legal obligations and enforce our terms and conditions.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you provide us with consent to process your data (e.g., when subscribing to our newsletter or contacting us).
  • Contractual Necessity: When processing is necessary for the performance of a contract with you (e.g., providing our services).
  • Legitimate Interests: To pursue legitimate business interests, such as improving our services, marketing, or preventing fraud, provided these interests are not overridden by your rights and freedoms.
  • Compliance with Legal Obligations: If required to do so by law (e.g., tax reporting).

5. Data Storage and Retention

Your personal data will be stored securely in compliance with applicable data protection laws. We retain your personal data only for as long as necessary for the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

6. Data Sharing and Disclosure

We may share your personal data in the following circumstances:

  • Service Providers: We may engage third-party service providers to assist us in delivering our services (e.g., hosting services, payment processors, email marketing platforms). These third parties will only process your data as necessary to provide their services, and they are required to protect your data in accordance with this Privacy Policy.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner. We will notify you if this happens.
  • Legal Compliance: We may share your data if required to comply with legal obligations or respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We will not sell, rent, or trade your personal data to third parties for marketing purposes.

7. Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, secure servers, and access control policies.

However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website, analyze usage patterns, and improve our services. Cookies are small files that are stored on your device when you visit our Website. You can manage your cookie preferences through your browser settings.

For more information on how we use cookies, please refer to our [Cookie Policy] (if applicable).

9. Your Rights under GDPR

As a user located within the European Union, you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
  • Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You can request the restriction of processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to receive a copy of your personal data in a commonly used and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances, such as for direct marketing.
  • Right to Withdraw Consent: If you have given your consent to the processing of your data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the contact information provided above.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

11. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. For residents of the European Union, this would be the supervisory authority in the member state where you reside, work, or where the alleged violation occurred.

12. International Data Transfers

ZainClicks is based in India, and personal data may be transferred to, stored, and processed in countries outside the European Economic Area (EEA). By using our services, you consent to the transfer of your data to countries outside the EEA, including India, which may not have the same data protection standards as your home country. We ensure that adequate safeguards are in place to protect your data in accordance with applicable laws.

This Privacy Policy provides a comprehensive understanding of how ZainClicks handles personal data, ensuring full compliance with GDPR and transparency in all data-related processes. If you have any questions or concerns, please do not hesitate to contact us at the provided contact details.